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Support
Answers to common questions. Can't find yours? Email us, we reply to everyone.
Data & privacy
Where is my data? Can I back it up?
Your financial data is encrypted on your iPhone. If you create a free BeWealthy account (Sign in with Apple or Google), it is also backed up there, so even if you lose your phone with no device backup, you can recover everything by signing in again on a new device. You can also export transactions to CSV in Settings.
I got a new iPhone, how do I move my data?
Install BeWealthy and sign in with the same Apple or Google account you used before, your data restores automatically from your account backup. No iCloud or computer backup needed.
Subscription
How does the 7-day free trial work?
If you have not used a BeWealthy trial before, Apple grants a free trial on both plans, 7 days on annual, 3 days on weekly. Cancel before the trial ends and you pay nothing.
How do I cancel or get a refund?
Cancel: Settings → your Apple ID → Subscriptions → BeWealthy → Cancel. Refunds are handled by Apple at reportaproblem.apple.com.
I bought Pro but it's locked
Open Settings in the app and tap "Restore purchases". Make sure you're signed in with the same Apple ID used for the purchase.
Prices & market data
Prices look delayed or wrong
Market data comes from public APIs (Yahoo Finance, CoinGecko, Frankfurter and others) and can be delayed. Pull down on the dashboard to refresh. BeWealthy is an informational tool, always verify before making decisions.
Contact
Anything else, feature ideas, bugs, feedback:
bewealthy.app@gmail.com